Our website privacy policy applies to the collection, use and disclosure of personal information submitted to the Registered Deposit Brokers Association (“RDBA” or “we”) by users of the RDBA website www.rdba.ca (the “Website”).


By using the Website, or by submitting information to the RDBA through or in connection with the Website, you signify your consent to the collection, use and disclosure of your personal information in accordance with the RDBA Website Privacy Policy (the “Website Privacy Policy”).

Information Automatically Collected Through the Website

Non-Personal Information

Like many other Internet websites, the Website automatically collects certain non-personal information regarding Website users, such as the date and time you access the Website, the Internet address of the website from which you linked to the Website, the operating system you are using, and the Website pages read and images viewed. This non-personal information is used for the Website and system administration purposes and to improve the Website. Non-personal information may be disclosed to other persons and permanently retained for future use.


The Website may use “cookies”, a technology that installs a small amount of information on a Website user’s computer to permit the Website to recognize future visits using that computer. Cookies enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), to offer personalized content and information for your use, and otherwise facilitate your experience using the Website. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.

Collection and Use of Personal Information

The RDBA collects personal information about individuals only if there are reasonable grounds to do so for the purposes for which it is being collected. If we wish to use your personal information for any other purpose, we will obtain your consent before using the information. We may collect this personal information (such as your name, email address, postal address, telephone number, fax number, employment-related information, certifications and disciplinary proceedings related to regulatory and statutory violations) to determine your eligibility for membership. If you choose not to provide certain requested personal information, you may not be able to access or use certain features of the Website. We will retain your personal information only for a time it is required for the purposes for which it was collected.

Disclosure of Personal Information

RDBA does not disclose individual personal information to others unless we have your consent and we only release this information when required to do so in the course of fulfilling the purpose for which the information was collected.

  • We keep track of the results of Members’ training and education and report this only to organizations with which a Member has business dealings for the purpose of fulfilling regulatory requirements.
  • If an individual has given the RDBA personal information in respect of raising a question about a Member of the RDBA, it may be necessary, with the consent of the individual, to provide such information to the Member in order to consider the question being raised.
  • We may provide your personal information to our suppliers and service providers for the purposes of developing and maintaining our information systems and Website.
  • The RDBA may disclose your personal information to a government institution or regulatory agency that has asserted its lawful authority to obtain the information or where the RDBA has reasonable grounds to believe the information could be useful in the investigation of unlawful activity.

Emails and Newsletters from the RDBA

If you contact the RDBA by email or otherwise indicate that you want to receive email from the RDBA, then from time to time, the RDBA may send to you email or other communications containing information about the RDBA, the Website and other matters the RDBA believes may be of interest you. At any time you may ask the RDBA to stop sending you email, newsletters and other information by sending your request to privacy@rdba.ca.

Safeguarding Personal Information

The RDBA ensures that personal information is stored in electronic and physical files that are secure in order to protect this information from unauthorized access. Security measures include secure locks on filing cabinets, restricted access to computers and prudent personal verification practices. Nevertheless, security risks cannot be eliminated and the RDBA cannot guarantee that your personal information will not be used or disclosed in ways not otherwise described in this Policy.

Accuracy and Access to Personal Information

The RDBA keeps personal information as accurate, complete, current and relevant as necessary for the identified purposes. You are entitled to reasonable access to your personal information within a reasonable time, and you may challenge the accuracy and completeness of this information and have it amended. To request access or to notify us of any changes to the RDBA’s records of your personal information, please contact us by email at privacy@rdba.ca or by telephone at 1-866-261-6263.

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