What Version Of Software Are You Using?
If your software is not up to date, many websites, including ours may not work properly. Our website has been tested to work for the most popular devices and software. However, some old versions of browsers and operating systems, including Windows XP, are no longer supported. Doing a Windows update, security software update or browser update, followed by a computer restart will solve many problems.
Why Should I Update My Browser?
An Internet browser is the software that you use to view web pages, for example, like the one you are reading right now. Updating your browser to the newest version will help you get the best experience from modern websites. An outdated version of any browser can often be the reason why some websites don’t work correctly.
Microsoft Edge
Edge is Microsoft’s replacement for Internet Explorer and it comes pre-installed with Windows 10. Microsoft Edge can be updated along with a regular Windows update.
Follow the hyperlinks below to download two of the most popular Internet browsers:
Session Time Out
When completing a membership application online, please give yourself enough time to complete the application all at once. If you leave the application screen idle for more than 45 minutes, your website session will expire and you will have to start over.
How To Enable JavaScript In Your Browser
JavaScript is used by most websites on the internet and is used by website designers to make web pages more interactive. By default, JavaScript is turned on for most browsers, but if your browser has JavaScript turned off, many web pages, including parts of RDBA’s website will not work properly. The instructions below work for the most up-to-date version of each browser on Windows 10.
Google Chrome
- Click on the three vertical dots
at the top right of the Chrome browser window - Click on “Settings” and a new tab will open
- Scroll down to the bottom and click on “Advanced”
- In the “Privacy and security” section click on “Content settings”
- Click on “JavaScript” section and click on the the switch
to change the setting to “Allowed (recommended)” - Close the Settings tab
Mozilla Firefox
- In the address bar, type “about:config” (with no quotes), and press Enter
- Click “I accept the risk!”
- In the Search bar, search for “javascript.enabled” (with no quotes)
- Right click the result named “javascript.enabled” and click “Toggle” to change the Value to “true”
Security Software
Some website visitors may have difficulty displaying parts of our website correctly because of their security software settings. Antivirus software (Kaspersky or Norton, McAfee, etc.), malware protection software or firewalls may restrict certain types of website content from working properly. Please talk to your resident computer expert if can’t resolve your issue with the suggestions on our website help page.
Updated December, 2017